This policy explains how yuvexexchange ("we") gathers, processes and safeguards personal information across our site and platform. We serve as controller for these data.
What we collect. Names, emails, countries and the like alongside KYC paperwork demanded by regulators. Additionally stored: transaction and trade logs, device logs and support messages. EU/UK lawful bases: contract fulfilment, legal duty, plus legitimate interest.
Purpose of use. Managing your account, clearing trades, satisfying regulators, countering fraud, and securing systems, plus consent-based product emails with an instant opt-out.
Sharing. Data goes only to operational providers (custody, payment, verification), authorities on valid demand, and anonymised analytics. We never sell personal data.
Storage & safety. We retain data through account activity plus legal windows (commonly five to seven years for transactions). Security: AES-256 at rest, TLS 1.3 in motion plus ISO 27001-audited access controls.
Rights. Access, fixes, export, deletion and objection rights may be used by emailing [email protected]. We answer within the legally set windows.